Approved orders shipping via FedEx Saturday Delivery, Priority Overnight, Standard Overnight, 2Day, or Express Saver services ship same day if ordered by 3pm EST. All other shipping methods are shipped within 1 business day. Note that approval/billing issues may delay shipping. Dynamism is not responsible for these delays.
If your selected shipping method is not available in your area, you will be assigned the service closest in price.
If you are making a payment by credit card and shipping to an address that is different from the billing address, we kindly request you call the customer service number on the back of the card to authorize the shipping address. This helps protect against fraudulent credit card use. Failure to take this step will lead to processing delays.
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Desktop Metal Studio System, Desktop Metal Production System, Builder Extreme (1000, 1500, 2000) and Rize One will ship with freight carrier services. For orders of these items, customers must acknowledge the following conditions:
Shipment lead time varies between manufacturers and locations; contact us for quotation including shipment details.
Please note that Dynamism will act as USPPI / exporter on international shipments only. Customers requesting delivery to US-based freight forwarders, brokers etc will need to make their own arrangements for export and customs paperwork.